
Customers and suppliers
We work closely with our customers and suppliers as partners with a view to ensuring mutual, fair, successful business relations. We acknowledge a customer's wishes and focus our efforts on complying with them while treating the customer as we would expect to be treated by others.

Employees
We respect people and treat our highly motivated staff with the trust and appreciation they deserve. We are fully aware of the interdependencies of qualifications, motivation and corporate success. We encourage and expect corresponding performance, and support vocational and further training through workshops and the dissemination of information.

Quality and innovation
Creativity and innovation are the foundation stones on which our future success is built – which is why we are proud to build on our employees' ideas to make our products and our image in the marketplace unmistakable. Thanks to direct contact with our customers, we are aware of their needs and are able to respond by providing products and services of the highest standard.

Think & act for the long-term future
We aim to consolidate and expand our position in the marketplace to secure our jobs, and this has been our traditional approach to thinking before we act for the best possible long-term results. This is how we guide our decision-making process and make our investments.